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Common Solutions

My deposit has been deducted but not added to wallet?

UPI transactions can sometimes take up to 15 minutes. If not credited after 30 minutes, please send your UTR Reference Number to Customer Support above.

I forgot my login password.

For security reasons, passwords cannot be reset automatically via email. Please contact Customer Support with your registered mobile number for a manual reset.

Why is my withdrawal showing “Processing”?

Large withdrawals (>₹10,000) require manual bank verification which may take 1-4 hours. Small withdrawals are usually instant.